Custom Built Brand Reputation Reports

Created on 4 January, 2023 | Features | 694 views | 1 minutes read

Track customer review data through custom made reports and overlay with website and conversion data

Custom Reporting and KPI Dashboard

At Simple Site Analytics, we understand the importance of tracking and analyzing customer reviews in order to identify areas for improvement and gain a stronger market position. That's why we offer a custom reporting feature that allows you to build a KPI dashboard specifically tailored to your business needs.

Review Categorizing

With our custom reporting, we will work with you to build a dashboard that tracks and categorizes your customer reviews, giving you a clear and detailed view of what your customers are saying about your product or service. We also use Natural Language Processing to identify the sentiment of each review, so you can easily see which reviews are positive, negative, or neutral.

Competitor Benchmarking

In addition to tracking your own customer reviews, we also offer the option to track competitor review data. This allows you to see how your reviews compare to those of your competitors and identify areas where you may need to improve.

Conversions vs Reviews

But that's not all - our custom report also gives you the option to overlay traffic and conversion data from our product, Simple Site Analytics. This allows you to see if there is a relationship between the quality of reviews and conversions on your site, giving you valuable insights into the effectiveness of your online marketing efforts.

Overall, our custom reporting feature is an essential tool for any business looking to improve its customer satisfaction and market position. So if you want to take your customer review tracking to the next level, be sure to take advantage of this powerful feature.

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Updated on 9 January, 2023